ZenbiChat
TeamBeginner

Hand chats over to your team

Let people take over complex conversations without friction.

3 lessons14 minBeginner

What you will learn

  • Know when a person should take over
  • Set roles and permissions for your team
  • Take over a live chat without confusing the customer

Course content

1 module · 3 lessons · 14 min

Hand over with care3 lessons · 14 min
  1. 1.When to hand over4 min
  2. 2.Set roles and permissions5 min
  3. 3.Take over a live chat5 min

Before you start

  • A ZenbiChat workspace
  • At least one teammate invited

Templates to use with this course

Put it to work in your own workspace.

Every lesson ends with something live. Start free and follow along.

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