Reply templateSales & orders
Order status replies
Answer 'where is my order?' with clear, friendly updates.
Preview
Replace [bracketed] parts with your own details.
Where is my order?
AI replyThanks for waiting! Your order is on its way and should reach you soon. Here is your tracking link: [link]. Anything else I can help with?
What is included
- Replies for processing, shipped and delivered orders
- A fallback when tracking is missing
- Friendly tone with room for your brand voice
How to use it
- 1Copy the template into your AI instructions
- 2Replace [link] with your tracking source
- 3Test it with a real order number
- 4Switch it on for your channels